Employee engagement
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Do your employees trust you? If not, does it really matter?
A
ccording to SHRM (Society for Human Resource Management), employee engagement ranks highest on the list of concerns by HR leaders. Added to this, a recent Gallup Survey determined that disengaged employees cost the U.S. Economy between $450 billion and $550 billion. Wow!
Gallup went on to find that ONLY 30% OF EMPLOYEES ARE ENGAGED, while 53% are disengaged and an alarming 17% are “actively disengaged”, meaning this last group is deliberately trying to undermine your business. Double wow!
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7 Factors of Employee Engagement… what managers really need to know!
Managers too often make the mistake of judging an employee’s level of engagement, and consequently their level of commitment, based on their own (the manager’s) yardstick of “normal”. The problem is people are all different and from a non-clinical perspective, there is no such thing as normal. Everyone is unique and has their own distinct style of intuitive behavior. Note I said intuitive behavior, not learned behavior. Let me suggest that you conside intuitive behavior to be an individual’s internal yardstick of what is normal (for them).
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Discretionary Effort Leads to Employee Engagement
It’s fundamentally important to understand that all human behavior is motivated by something. Further, motivation is an internal process and highly personal. A clearly defined goal is the outcome which hopefully those efforts are directed toward, and that requires a conscious exertion of physical, mental and psychological energy. Okay? This “Psych 101” blurb is intended to raise your curiosity, so hang on here we go.
Companies for a long time have rejected the notion that human behavior falls within their purview. But it does. No work gets done unless there is some human behavior; behavior is the way people conduct themselves and the actions they take. Most importantly, employees individually have discretion over their own behavior and the achievement of their personal satisfaction, if not their personal success.
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